Shipping Policy
Shipping Policy
Thank you for shopping with Opal Cosmet! We want to make sure your order reaches you safely and on time. Please read our shipping policy carefully.
📦 Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
🚚 Shipping Times
We ship to customers across the United States and internationally. Estimated delivery times are as follows:
- United States: 7–15 business days
- Canada & UK: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 15–30 business days
Please note: Delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
🔍 Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our carrier's website. Please allow 3–5 business days for tracking information to update.
💸 Shipping Costs
- Free shipping on orders over $50
- Standard shipping rates apply for orders under $50
🛃 Customs & Import Duties
For international orders, customs fees, import duties, and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
📬 Wrong Address
Please double-check your shipping address before placing your order. Opal Cosmet is not responsible for orders shipped to incorrect addresses provided by the customer.
📧 Contact Us
If you have any questions about your shipment, please contact us at our contact page and we'll be happy to help!